Category Archives: Best of 2017

Welcome To The World Of The Individual

Demographics Are Dead: Welcome To The World Of The Individual 

Since the mid 20th Century, consumer targeting meant broadcasting out to a specific group of people based on gender, age, and location. Yet in 2017, data collection is far more intricate, and those brackets that we use to define and group people are now far too broad. Is it time for communicators to stop generalising markets, and shift our focus to the individual?

People no longer define themselves within one set of beliefs in the way we did 30 years ago. We have evolved to accept every facet of our personalities, and have multiple defining characteristics beyond our ethnic background, location, religious beliefs or even age. The only way to successfully market to the people of the future, is to get to know them beyond basic demographics and look further into their personality type, habits, and opinions.

Only a few years ago, people began to grow extremely uncomfortable with the amount of data that platforms, such as a Facebook, had on them. Yet it seems more and more widely accepted now that we all carry a complex digital footprint, and in that footprint is everything any brand needs to know about us. Many successful brands follow people on their daily interactions with digital media – from the minute they wake up to the minute they go to sleep. Marketing to the individual based on their digital data is a guaranteed way to increase brand awareness, whether your audience likes it or not. This retargeting model and its breach on privacy is another conversation, but we need acknowledge that when it comes to brand awareness, this method of individual marketing is a stepping stone in getting to know your consumer.

You’re probably thinking that this method of individual consumer targeting can’t possibly work for every brand – and you’re right. Keep in mind that data is power. Not all brands need social media and retargeting to reach their consumer, but all brands do need that vital information on their audience. Think about it in terms of the friends you have on Facebook; you may have never met someone, but based on their daily Facebook activity clogging your newsfeed, you can probably tell exactly what, why, and when they’d buy. Yet from a marketing perspective, this person is probably defined as ’50-65, woman, Eastern Suburbs’.

Let’s get personal. Look beyond classic defining characteristics and get to know your consumer on a deeper level. Consumers are getting smarter, so if we can respect our consumer as an individual with distinctive opinions and beliefs, then we can build a trusting relationship between brand and audience. (Even if achieving that personal relationship means digging deep in data).

By Keira Scurry (Bachelor of Advertising and Media student)

Take a video… it will last longer!

They say a picture is worth a thousand words… well then what’s a video worth?

Last year I snapped a picture of a little girl I met in India called Angel. On paper, her story is all kinds of tough. After sleeping with someone outside her cast, Angel’s mum tried to drown her as a newborn. Although only three days old, Angel put up a fight and her little heart refused to stop beating. After her failed attempt to murder her newborn child, Angel’s mum gave Angel to a local rescue home and has never seen her since.

Whilst reading about my sweet Angel you feel for her, but its just text on a page, you will probably never think about her again. However, after seeing a picture of her sweet smile, you feel a deeper level of connection and more emotions are evoked as the story grows on you… a picture is worth a thousand words.

If a picture is worth a thousand words, what is a video worth? Videos are powerful and enable the viewer to transcend space and time. Whilst it brings me so much joy to gaze at Angel’s sweet face in her picture, I feel like I am back with her when I see a simple video of her. I have a video of Angel in her school uniform jumping up and down on her bed laughing and calling out to me, ‘Ukka Ukka,” which means big sister. The picture of Angel tells me a thousand words, of who she is, what she is like and who she will become; however, the video transports me back in time. Back to my Angel.

I can hear her voice and her laughter, I can see the excitement on her face and I can feel the love I felt for her right in that moment. The video is what I treasure. After months of not seeing Angel, her contagious laugh, which was once so loud in my ears slowly, softens, the memories of hours of jumping on the bed fade and hearing my name called over and over becomes a distant memory. Despite the time apart, it only takes one play of the video to make me feel like I am back with her. Maybe a video has the ability to make us feel those thousands of words in a picture.

Text can tell a powerful story, a picture is worth a thousand words but a video has the ability to transport us through time. Videos engage our minds like nothing else, they have the ability to unpack complex concepts quickly and evoke stronger emotions than any other medium. Videos have the ability to transport us through time and space and quench our mind’s thirst for information and interaction. Since video appeals to both sight and sound, it has the ability bring back our memories, beautiful memories of our journeys, memories like my Angel.

By Nina Gaukrodger (Bachelor of Digital Media student)